Frequently Asked Questions

To participate in our lottery, you need to connect your Ethereum wallet to our platform. Navigate to the lottery page, select the lottery you want to join, and follow the participation instructions. Make sure you have enough ETH to cover both the entry fee and gas costs for the transaction.

Absolutely! We never store your private keys, wallet passwords, or any sensitive information. All interactions with our platform are done directly through your wallet using secure Web3 connections. Your funds and personal information remain completely under your control at all times.

Winners are selected through our smart contracts using verifiable random functions (VRF) to ensure complete fairness and transparency. The selection process is fully automated and cannot be manipulated by anyone, including our team. All randomness is cryptographically verifiable on the blockchain.

Winnings are automatically distributed by the smart contract immediately when the lottery concludes. There's no manual processing required - the smart contract handles everything automatically. You'll receive your winnings directly to the wallet address you used to participate.

We support all major Ethereum wallets including MetaMask, WalletConnect-compatible wallets (Trust Wallet, Rainbow, etc.), Coinbase Wallet, and hardware wallets like Ledger and Trezor. Any wallet that supports Ethereum and can interact with dApps will work with our platform.

Gas fees are transaction costs required by the Ethereum network to process your lottery participation. These fees go to Ethereum miners/validators, not to us. Gas fees vary based on network congestion. We recommend checking current gas prices and participating when fees are lower to save money.

Yes, our smart contracts have been thoroughly audited by reputable security firms. The contracts are also open source and deployed on the Ethereum mainnet, making them transparent and verifiable by anyone. However, as with all blockchain interactions, please only participate with funds you can afford to lose.

We offer various lottery formats including daily draws, weekly jackpots, and special event lotteries. Each lottery has different entry fees, prize pools, and draw schedules. Check our lottery overview page for current active lotteries and their specific rules.

Yes, each lottery has a minimum entry fee specified in ETH. This varies by lottery type - some have lower entry fees for more frequent draws, while others have higher fees for larger prize pools. The minimum amount is always clearly displayed before you participate.

If you experience any technical problems, first try refreshing the page and ensuring your wallet is properly connected. Check that you have sufficient ETH for both the entry fee and gas costs. If issues persist, contact our support team through the contact page or join our Discord community for real-time assistance.

Due to the nature of blockchain transactions and smart contracts, lottery entries are final and cannot be refunded once the transaction is confirmed. Please make sure you understand the lottery rules and terms before participating.

Tax obligations vary by country and jurisdiction. We recommend consulting with a tax professional in your area to understand your obligations regarding cryptocurrency gains and lottery winnings. We do not provide tax advice, and it's your responsibility to comply with local tax laws.